Privacy Policy
This Privacy Policy explains how Faiyaz Enterprise (“we”, “our”, “us”) collects, uses, and protects information when you use our website and booking request service (“Service”).
1) Information We Collect
When you submit a booking request, we may collect:
- Transport details (selected transport type, number of passengers)
- Pickup date and time
- Pickup location (“Where are you now?”)
- Destination (“Where do you want to go?”)
- Optional notes you provide (e.g., luggage, special needs)
2) How We Use Your Information
We use the information you provide to:
- Process and manage your booking request
- Contact you to confirm your booking and service details
- Respond to your questions and support requests
- Improve our Service and customer experience
3) Sharing of Information
We do not sell your personal information. We only share information when needed to operate our Service, comply with the law, or protect our rights.
4) Data Retention
We keep booking request information only as long as necessary to manage bookings, customer support, and legal/business obligations.
5) Your Rights
You can request to access, update, or delete your information by contacting us.
6) Security
We take reasonable measures to protect information submitted through the Service. However, no method of transmission over the internet is 100% secure.
7) Children’s Privacy
Our Service is not intended for children under 13, and we do not knowingly collect personal information from children.
8) Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page.
9) Contact Us
If you have questions about this Privacy Policy, contact us at: contact@faiyaz-enterprise.com